1. What is covered under auto glass insurance?

Auto glass insurance typically covers the repair or replacement of damaged glass on your vehicle, including the windshield, side windows, rear window, sunroof and calibration services. Coverage may vary depending on your policy, so it's important to check with your insurance provider.

2. Do I have to pay a deductible for auto glass repair or replacement?

It depends on your insurance policy. Some comprehensive policies offer full coverage for auto glass repair without a deductible, while others may require you to pay a deductible for replacement. Check your policy details or contact your insurance provider for specific information.

3. How do I file an auto glass insurance claim?

To file an auto glass insurance claim, follow these steps:

1. Assess the damage to your auto glass.

2. Check your insurance policy for coverage details.

3. Contact your insurance company to report the damage and obtain a claim number.

4. Choose an auto glass service provider.

5. Schedule an appointment for repair or replacement.

6. The service provider will handle the claim submission to your insurance company.

4. Can I choose any auto glass repair service for my insurance claim?

Most insurance companies have a network of approved service providers. While you can often choose any repair service, using an approved provider ensures the claim process is smooth and the work is guaranteed. Check with your insurance company for their policy on service providers.

5. Will my insurance premiums increase if I file an auto glass claim?

Filing an auto glass claim typically does not affect your insurance premiums, as it is considered a no-fault claim. However, policies can vary, so it's best to confirm with your insurance provider.

6. What information do I need to provide when filing a claim?

When filing a claim, you will need to provide:

• Your policy number

• Details of the damage (e.g., type and location of damage)

• Date and cause of the damage

• Vehicle information (make, model, year, VIN)

• Photos of the damage (if required)

7. How long does it take to process an auto glass insurance claim?

The processing time for an auto glass insurance claim can vary. Typically, the claim is processed quickly, often within a few days. Using an approved service provider can expedite the process.

8. Do I need to get multiple estimates before my insurance will cover the repair?

Most insurance companies do not require multiple estimates for auto glass repair or replacement. They usually work directly with approved service providers to streamline the process.

9. What is ADAS calibration, and is it covered by my insurance?

ADAS (Advanced Driver Assistance Systems) calibration ensures that your vehicle's safety features, such as lane departure warning and automatic emergency braking, function correctly after a windshield replacement. Most comprehensive auto insurance policies cover ADAS calibration as part of the windshield replacement process. Confirm with your insurance provider.

10. Can the repair or replacement be done at my location?

Yes, many auto glass service providers offer mobile services and can perform repairs or replacements at your home, workplace, or another convenient location. Check with your chosen provider to confirm their mobile service availability.

11. What should I do if my insurance claim is denied?

If your insurance claim is denied, contact your insurance provider to understand the reason for the denial. Ensure that all necessary information and documentation were provided correctly. If needed, you can appeal the decision or seek assistance from your service provider.

12. How can I prevent future auto glass damage?

To prevent future auto glass damage, follow these tips:

• Avoid driving behind large trucks that can kick up debris.

• Park in covered or shaded areas to protect against temperature changes and falling objects.

• Repair small chips and cracks promptly to prevent them from spreading.